Cancellation Policy

Standard Cancellation: A minimum of 24-hour notice is required to avoid a $100 cancellation fee.
Lockout Fee: A $100 fee applies if cleaners are unable to access the property.Unsafe Conditions: Service may be discontinued if cleaners feel unsafe; a $100 cancellation fee will apply.

Other Key Policies

Arrival Window: Cleaners have a two-hour arrival window to account for unforeseen delays.
Refunds: No refunds are offered. Issues must be reported within 24 hours for corrective action.